Terms of Use
Terms of use1. What This Service Does
Our service helps you monitor websites and APIs by checking if they're working properly and alerting you when there are problems.
2. Using Our Service
What You Can Do
- Set up monitoring for websites and APIs you own or have permission to monitor
- Receive alerts when we detect issues
- Access our dashboard and reporting tools
- Use our API to integrate with your systems
What You Can't Do
- Monitor websites or APIs without proper authorization
- Share your account credentials with others
- Use our service to harm or overload other systems
- Create multiple accounts to bypass system limits or quotas
- Resell our service without our permission
- Try to break or hack our system
3. Your Account
- You're responsible for keeping your login details safe
- You must provide accurate contact information
4. Pricing and Payment
- We offer three service tiers: a free plan, a pay-what-you-want option, and enterprise solutions
- All fees are in CAD and must be paid in advance when applicable
- For pay-what-you-want, you choose the amount that matches the value you receive
- Enterprise pricing is customized based on your organization's needs
- We might change our pricing structure, but we'll tell you 30 days before
5. Your Data
- You own your monitoring data
- We'll keep your data safe and private
- We'll only use your data to provide our service
- You can export your data anytime
- We'll delete your data if you close your account
6. Service Availability
- We try our best to keep the service running 24/7
- Sometimes we need to do maintenance
- We're not responsible if our service is down briefly
- We'll try to warn you about planned maintenance
7. Alerts and Notifications
- We'll try to notify you quickly when we detect problems
- We can't guarantee you'll get every alert instantly
- You're responsible for setting up your alert preferences
- We're not responsible if you miss an alert
8. Changes to These Terms
- We might update these terms
- We'll tell you about important changes
- Continuing to use the service means you accept the new terms
9. Contact Us
If you have questions about these terms, please visit our contact page or email us at support@elitesentry.com.